Last updated: 10 February 2026
"A well-respected and approachable manager fosters a supportive culture and safe environment, but ongoing recruitment creates staffing gaps and training lacks specialist courses."
People were protected from the risk of abuse, harm and neglect. Staff were up to date with their safeguarding training. Medicines were managed safely.
Staff told us the registered manager was open and approachable, with one staff member describing them as, 'A brilliant manager.'
There were enough staff to support people safely. The registered manager monitored staffing levels to ensure there were enough staff on duty to meet people's needs.
Staff received regular training, supervision and appraisal. The provider had a training plan in place to ensure staff regularly received the training they needed.
The registered manager was well respected by staff. Staff felt well informed and supported to undertake their roles.
People were supported and encouraged to undertake activities and maintain social relationships to promote their wellbeing. There were a wide range of activities to part take in.
Staffing is adequate with enough on shifts, but they are still recruiting so there might be some gaps.
There are enough staff on shift, and I know we are recruiting as well.
Only regular training and supervisions mentioned, no specialist courses or funded qualifications.
Staff received regular training, supervision and appraisal.
Wide range of activities with a timetable, but no dedicated coordinator or special programmes.
There were a wide range of activities to part take in. Activities information was clearly displayed in communal areas with pictures and the timetable for the week.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp