Working at Number 9 Anson

Staff numbers are enough for needs like 1 to 1 outings, but no word on low agency use or strong team retention.

There were enough staff on duty to meet people's needs... 'Staffing varies during day and is okay. We have enough staff to be able go out 1 to 1 with people.'

Practical breakaway training for handling physical incidents is still being arranged.

Staff had not completed practical training in breakaway techniques... A suitable training provider was being sourced to provide breakaway training for the staff team.

One person was not watched taking their tablet, which is a gap in medication safety checks.

we saw one person was not observed taking a tablet by the nurse. This meant there was a risk the person would not take the medicine... We recommend best practice guidelines are followed.