Last updated: 10 February 2026
"Approachable management and strong safety practices, although staffing relies on agency workers to cover vacancies."
Improved safeguarding with tracker, lessons learnt bulletins, and referrals; safe medicines management with specialist training and audits; effective infection control processes.
Staff felt well supported by reviewed roles and responsibilities, were open and honest, demonstrated committed attitude to quality improvement.
Per 2022 comprehensive inspection: mixed feedback from people and staff regarding staffing, vacancies addressed via recruitment plan, shortfalls covered by agency staff with induction.
Per 2022 comprehensive inspection: induction and training programmes in place for all staff, regular supervisions, competency assessments for specialist tasks like tracheostomy care.
People said the management team were approachable. Staff told us where there were issues the registered manager acted to address them. People and staff relaxed in the registered manager’s presence.
Per 2022 comprehensive inspection: dedicated activity staff provided group activities like gardening club and 1:1 support tailored to individual interests.
Staffing is adequate but nothing special, with vacancies covered by agency workers.
Per 2022 comprehensive inspection: We received mixed feedback from people and staff regarding staffing. The registered manager had a recruitment action plan in place to address current vacancies. Staffing shortfalls were covered by agency staff.
AI Generated
Last inspected: December 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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