Working at Notrees

Per 2019: positive, relaxed atmosphere between staff and managers; staff encouraged to raise issues and felt confident in their role.

Per 2019: There were sufficient staff to meet the needs of people; staffing levels were consistent with the recommended levels from [dependency tool]. Provider had measures to mitigate COVID-19 related staff pressures (2022).

Per 2019: Staff received training in line with The Care Certificate; supported ongoing learning through staff meetings, observations and individual supervision meetings.

Per 2019: There was a positive, relaxed atmosphere between staff and managers; staff told us they were encouraged to raise issues with the registered manager, who was open to receiving their feedback.

2022: activities coordinator created during pandemic had positive impact preventing isolation. Per 2019: designated activities co-ordinator organised daily activities (games, quizzes, crafts, exercise) with community links (school visits).