Working at Norwood Grange Care Home
Longley Lane, Sheffield, S5 7JD
Operated by Vitality Care Homes (Norwood) Limited
35 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported by a visible manager and work well as a team, but fewer activities since the coordinator left."
Safety & Risk
7/10
✓
Staff were aware of the safeguarding protocols and knew what action to take to keep people safe. Medication systems were in place and followed by staff to ensure people received their medicines as prescribed. The provider had a system in place to record and monitor accidents and incidents.
Staff Culture
7/10
✓
Staff told us they felt appreciated by the management team and they worked well as a team. Staff said the registered manager and provider were extremely supportive and were always available.
Staffing Levels
6/10
✓
Staffing levels were appropriate to meet the needs of people who used the service. Staff told us there was always enough staff on duty to support people safely.
Training & Dev
6/10
✓
Staff received training to be able to provide effective care. Staff told us the training was good and some training was online whilst other was face to face. We found the service had policies on supervision and appraisal to inform practice.
Management
7/10
✓
Staff told us the registered manager was very 'visible' in the home and they felt listened to. One member of staff said, '(Registered manager) is really good, you can go to her with any problem and she is lovely.'
Programmes
4/10
!
People told us the activity coordinator had recently left the service and they 'missed her' as they felt there wasn't as much to do. We saw staff had organised some activities with people including pamper days and mocktail making day.
Points to consider
The activities coordinator left recently, so there are fewer organised activities and the role feels more like routine personal care.
People told us the activity coordinator had recently left the service and they 'missed her' as they felt there wasn't as much to do.
Staffing levels are adequate but some resident files miss photo ID copies.
We recommend the provider makes some improvements to the retention of staff photographic Identity checks.
Only standard training and supervisions with no specialist courses or funded qualifications mentioned.
Staff received training to be able to provide effective care. Staff told us the training was good and some training was online whilst other was face to face.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews