Working at Norwood - 30 Old Church Lane
Old Church Lane, London, HA7 2RF
Operated by Norwood
8 bedsResidential homes
Workplace Score
8.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 8.8/10
Key Finding
"Supportive approachable management, stable consistent staffing, specialised training and an open empowering culture create an outstanding workplace."
Safety & Risk
9/10
✓
Medicines were continued to be managed safely... no medicines administration errors had been documented since our inspection in November 2015.
Staff Culture
9/10
✓
Staff felt as part of an open and empowering culture where they were respected as individuals and as part of a team.
Staffing Levels
8/10
✓
Norwood – 30 OCL had maintained a stable and consistent staff team... no new staff had commenced employment and there were no vacancies.
Training & Dev
9/10
✓
Staff received a wide range of specialised training... person centred approach to learning disabilities, PROACT – SCIPr, Training Systematic Instruction (TSI).
Management
9/10
✓
The registered manager, acting manager and staff were continuously praised for their support and people, staff and relatives felt they were extremely open and approachable.
Programmes
9/10
✓
Staff received training on Training Systematic Instruction (TSI)... led to people gaining greater independence... some people learned how to make tea on their own.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Outstanding
Safe
★
Outstanding
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Outstanding
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews