Working at Norway Lodge Nursing Home
10-12 Reservoir Road, Birkenhead, CH42 8LJ
Operated by Platinum Homecare 4U Limited
29 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel well supported with extra training during COVID and strong safety like effective PPE and safe visits, but staffing lacks stable teams or low agency use."
Safety & Risk
8/10
✓
We were assured that the provider was using PPE effectively and safely. We were assured that the provider was accessing testing for people using the service and staff. The service was supporting people to receive visits in line with government guidance. During visiting restrictions, the service created a summer house that enabled people to be visited safely and comfortably.
Staff Culture
7/10
✓
Staff told us that they had been well supported in their roles; staff members had received additional training and support during the COVID-19 pandemic.
Staffing Levels
6/10
✓
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Training & Dev
/10
✕
Management
/10
✕
Programmes
/10
✕
Points to consider
Staffing is adequate with measures to handle COVID pressures, but no info on stable teams, low agency use, or easy workloads.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews