Last updated: 10 February 2026
"Excellent safety and a supportive open culture with enough staff, but basic activities and only standard training."
Staff demonstrated a good understanding of safeguarding procedures... Medicines were administered safely... No medicine or recording errors were found and risk assessments were completed and reviewed regularly.
There was an open, transparent and inclusive culture at the home and staff said 'I like working here and this is partly because we are a great team who help each other out'.
People told us that there were enough care staff available and that they always attended to them promptly when requested and staff had time to chat and provide one-to-one support.
We saw details of the training records and found that all staff were up to date with all the required training considered mandatory by the provider including dementia and moving and handling.
The registered manager promoted an open-door culture within the home which helped give people the opportunity to address any concerns or issues they may have and staff told us supervisions are regular and useful.
People were complimentary about the activity coordinator... There were group and individual events... for example, memory games, music sessions and arts and crafts.
Only standard mandatory training like dementia care and moving people, no specialist courses or funded qualifications.
all staff were up to date with all the required training considered mandatory by the provider
Activities are basic like games, music, arts, crafts and outings with a coordinator, but nothing specialist or innovative.
memory games, music sessions and arts and crafts... trips to the local cafes and local shops... entertainer to come and encourage people to take part in sing a long session
Staffing is good now with enough people and time to chat, but no details on long team stability or no agency use at all.
We have more staff now which means we can spend time chatting with people... we are a great team, who help each other out, especially if extra shifts need to be covered, I think this important for consistency rather than use agency staff
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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