Last updated: 9 February 2026
"Approachable leaders and enthusiastic staff who feel valued, but basic activities and agency staffing hold it back."
2021: All infection prevention assurances met; Per 2019: Monthly analysis of accidents and incidents; people protected from abuse; medicines administered safely.
Per 2019: Staff spoke with enthusiasm about their work... 'I love my job...' Staff told us they felt valued and could speak to the registered manager or team leaders if they needed support.
Per 2019: The management team ensured there were enough staff... currently using agency staff to cover some shifts but hoped this was a temporary measure whilst new staff were going through the recruitment process.
Per 2019: Staff had received training and developed the skills they needed through induction and on-going training. Staff felt confident they had received all the training they needed.
Per 2019: People, relatives and staff told us they saw the provider and registered manager regularly and found them approachable. The registered manager worked alongside staff, covering shifts where necessary.
Per 2019: A range of different activities... guest singers and entertainers, in house games including bingo. People had access to a bright colourfully decorated garden.
Only basic group activities like bingo and entertainers with no dedicated coordinator or specialist programmes, so the role is mostly routine personal care.
Per 2019: A range of different activities and entertainment was on offer... guest singers and entertainers, in house games including bingo.
Staffing is adequate but some shifts covered by agency workers.
Per 2019: currently using agency staff to cover some shifts but hoped this was a temporary measure whilst new staff were going through the recruitment process.
Only standard induction and ongoing training, no specialist courses or funded qualifications.
Per 2019: received induction training, which included a period of shadowing... on-going training. Staff felt confident they had received all the training they needed.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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