Last updated: 10 February 2026
"Passionate leadership, proud family-like team culture, comprehensive training, and innovative activities with good staffing and safety."
Per 2020 targeted inspection: No known cases of Covid-19, infection control leads monitored practices, assured on PPE use, testing, social distancing, outbreak management; per 2018: strong safeguarding, proactive risk assessments.
Per 2018 comprehensive inspection: Staff unanimously told us they were extremely proud to work here, like a family, strong cohesive team, feel supported and valued.
Per 2018 comprehensive inspection: People and staff told us there were good staffing levels, staff responded in a timely manner, team provided consistency and continuity.
Per 2018 comprehensive inspection: Staff received comprehensive supervision, appraisals, funded qualifications including NVQs, partnerships with Teesside University for nursing assistant training.
Per 2018 comprehensive inspection: People and staff spoke of the registered manager being a passionate, person centred individual who had driven improvement and was focussed on achieving the best outcomes for everyone at the service.
Per 2018 comprehensive inspection: Nordoff Robins music therapy, art therapist, personal trainer, counsellor, Recovery College links, innovative digital tablet with award, community outings and holidays.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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