Working at Northumberland Road
31 Northumberland Road, Coventry, CV1 3AP
Operated by Mrs Eileen Walsh and Mr John Walsh
4 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel well supported by management and proud of their care with safe medicines handling, but a very small team and basic activities hold it back."
Safety & Risk
8/10
✓
Medicines were managed, administered and stored safely. Audits for medicines were up to date and were managed monthly by the registered manager. No errors had been identified.
Staff Culture
8/10
✓
A staff member spoke highly of the registered manager and the support they received. They were proud of the standard of care they provided to people and how well they worked together.
Staffing Levels
5/10
!
The home was run by the registered manager and they employed one member of care staff part time. A person told us that there was 'always someone here when I need them'
Training & Dev
6/10
✓
A staff member told us they had received good training which was relevant to their individual roles. Examples of training included, communication and person centred working.
Management
8/10
✓
A staff member told us they knew there was an open door policy and they could approach the registered manager whenever they felt they needed to. The staff member felt well supported.
Programmes
4/10
!
Each person had an activities file with their individual interests. Examples included, going for a drive in the car, visiting shops, going to a day care centre and drawing.
Points to consider
Only a very small team with one part-time carer besides the manager, so you might often work with limited colleagues.
The home was run by the registered manager and they employed one member of care staff part time.
Just basic outings like drives and shops plus day centre, no activities coordinator or special programmes to vary the job.
Examples included, going for a drive in the car, visiting shops, going to a day care centre and drawing.
Standard training with induction and job chats, but no funded qualifications or career development mentioned.
A staff member told us they had received good training which was relevant to their individual roles. Examples of training included, communication and person centred working.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews