Working at Northleach Court Care Home with Nursing

There were enough staff recruited with a range of skills and experience to support people. The service had a staff team that was almost fully made up of permanent staff and occasionally used agency staff

Staff received induction, training and supervision to support them in their roles. Staff told us; 'The [service] is very good at training!' and 'the training is good and helped [staff] to feel confident in [staff member's] role.' The provider had identified future training needs of the team to enhance their skills further

Staff told us that the registered manager was approachable, fair and professional which helped support this open culture. Staff comments included 'The [registered manager] listens to me' and '[staff member is] part of somewhere where [staff member] is listened to'

Per 2020 comprehensive inspection: People and their relatives spoke positively about the activities... an activity co-ordinator had been employed to co-ordinate and deliver these. Activities such as; singing, skittles, classical music, tennis, a silent disco... local Northleach church choir visited regularly