Working at Northlands Care Home (Northumberland)
Northlands Nursing Home, Morpeth, NE61 1HX
Operated by Parkside Care Limited
39 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel valued with hands-on management and good morale, but limited activities without a coordinator and basic training hold it back."
Safety & Risk
7/10
✓
Improvements had been made to the learning culture. The service now had a proactive and positive culture of safety, based on openness and honesty. Staff listened and any concerns about safety events were investigated and reported.
Staff Culture
8/10
✓
Staff all told us they felt valued and supported by the management team and directors. ... “Staff morale is good, it has been better the last 3 or 4 months. This has also had a positive impact on people, staff are happier, communicate better”
Staffing Levels
6/10
✓
There were sufficient staff to support people safely. Staff verified there were sufficient staff on duty to support people.
Training & Dev
6/10
✓
Staff told us about the training they received as part of their job roles and were knowledgeable about the training they received. Their comments included, “My training is up to date and I can request any additional training”, “We do e learning and some face to training”
Management
8/10
✓
People and staff were very complimentary about the current manager and quality manager. Their comments included, “The manager is fantastic, very flexible” and “The new manager has a very different approach, more hands on.”
Programmes
4/10
!
A relative commented, “I know they are recruiting an activity coordinator, staff made decorations with people for Halloween and had a firework display. Staff do some 1-2-1 activities; they do jigsaws with [Name].”
Points to consider
No activities coordinator yet, so the role is mostly routine personal care with occasional basic staff activities like jigsaws and Halloween decorations.
I know they are recruiting an activity coordinator, staff made decorations with people for Halloween and had a firework display. Staff do some 1-2-1 activities; they do jigsaws with [Name].
Only standard training like e-learning and supervisions, no specialist courses or funded qualifications.
“My training is up to date and I can request any additional training”, “We do e learning and some face to training”, and “I receive regular supervision from the management team, although I can also discuss anything with them at any time.”
Staffing is adequate with enough people on duty, but no details on strong retention or minimal agency use.
There were sufficient staff to support people safely. People were attended to in a timely way and did not have to wait a length of time for assistance. Staff verified there were sufficient staff on duty to support people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews