Working at Northhill Care Home
2 North Hill Road, Sheffield, S5 8DS
Operated by Gresham (NorthHill) Limited
28 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Staff feel supported by managers and receive good training, but lapsed safety monitoring and busy staffing are concerns."
Safety & Risk
4/10
!
Manager oversight of incidents was not always robust... monitoring of accidents and safeguarding concerns had lapsed.
Staff Culture
6/10
✓
Staff feedback was positive about the way the home was managed... Staff told us they felt supported and listened to by the managers.
Staffing Levels
5/10
!
There were enough staff deployed to keep people safe. Feedback about staffing was mostly positive, but some people and staff commented they were busy.
Training & Dev
6/10
✓
Staff received the training they needed... high level of compliance for the completion of training courses, including... dementia.
Management
6/10
✓
Staff told us they felt supported and listened to by the managers. The registered manager was responsive to our feedback.
Programmes
5/10
!
People were offered opportunities to engage in activity, such as dominoes, crafts and events... sensory boards situated on the downstairs corridor.
Points to consider
Managers don't always keep close track of accidents and safety alerts, which could lead to repeated issues.
monitoring of accidents and safeguarding concerns had lapsed. Regular audits of accidents had ceased in September 2021.
Staffing is enough to keep things safe but staff say they are busy and overworked at times.
some people and staff commented they were busy... 'The staff are very busy and possibly overworked.'
No permanent activities coordinator right now, so the role involves more routine care than creative group activities.
they had unsuccessfully advertised for a dedicated activities coordinator, so they were filling this vacancy in the meantime
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews