Last updated: 9 February 2026
"Staff feel supported with strong team spirit and effective safety practices, but delayed manager registration and occasional staffing pressures hold it back."
Accidents and incidents were recorded and analysed to identify any trends or patterns. This helped to mitigate future risks and ensured lessons were learned.
Staff told us how they enjoyed working at the service and felt supported by the manager and provider. Staff comments included, "I love it here I have worked here a long time," "The manager is approachable," and "We all work together and treat each other with respect, and this makes for a better team spirit."
All staff we spoke with told us there were enough staff available to meet people's needs. One staff member said, "Of course it would be lovely to have more staff, but there are always enough care and nursing staff on duty."
People, their relatives and staff had confidence in the management team and felt they were approachable.
Manager is in place and approachable but full registration with the regulator is delayed by admin issues.
The service had a manager who was in the process of being registered with the Care Quality Commission. There had been an administrative issue which meant there had been a delay in CQC assessing this application.
Staffing levels meet needs but staff say it would be nice to have more so no one feels stretched.
One staff member said, "Of course it would be lovely to have more staff, but there are always enough care and nursing staff on duty."
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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