Working at Northfield House
144 Northfield Road, Ringwood, BH24 1SU
Operated by Achieve Together Limited
6 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.6/10
Key Finding
"Staff feel supported by a proactive manager, stable team without agency use, and positive culture, although limited activities without a dedicated coordinator hold it back."
Safety & Risk
8/10
✓
The service had a proactive and positive culture of safety... investigated incidents thoroughly and shared outcomes... Staff supported people to manage risks whilst maintaining their independence by promoting positive risk taking.
Staff Culture
8/10
✓
All staff members we spoke with told us they felt valued, respected, and supported within their roles. A staff member told us, “I feel valued and supported by my manager and motivated by the team and the people we support.”
Staffing Levels
8/10
✓
Staff told us, there were enough staff to enable them to provide consistent care... The registered manager told us, “We pride ourselves on not using agency staff, so staff support is always consistent.”
Training & Dev
7/10
✓
The manager had a training matrix in place which evidenced all staff had completed all of their statutory and mandatory training... Staff completed specific communication training... Staff received medication training, and their competency was checked.
Management
8/10
✓
All staff members spoke highly of the registered manager. A staff member told us, “The registered manager is proactive... They are present daily, they check in with staff and people and are always open to feedback.”
Programmes
5/10
!
One person told us, “Staff take me to the seaside, to the shops, the pub, and sailing.” A relative told us, “My relative leads a fulfilling life with so many activities.”
Points to consider
Some community outings like shops, pub and sailing, but no dedicated activities coordinator or specialist programmes to make the job more varied and fulfilling.
“Staff take me to the seaside, to the shops, the pub, and sailing.”
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews