Working at Northfield House Residential Home
1362 Melton Road, Leicester, LE7 2EQ
Operated by AMAFHH Care Homes Limited
19 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Strong leadership and a family-like culture, but basic training and activities need improvement."
Safety & Risk
7/10
✓
Per 2019 comprehensive inspection: Staff knew how to report accidents and incidents. Records showed accidents and incidents were recorded and were reviewed by the registered manager to identify trends, patterns and learning.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: One staff member said, 'When it's my day off I miss people. It is like family here.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: Planned staffing levels were achieved. People told us there were enough staff available to meet their needs.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff had received adequate training to meet people's individual care needs.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager knew all the people using the service well and was involved in supporting them. They worked closely with people and staff, leading by example.
Programmes
5/10
!
Per 2019 comprehensive inspection: Activities were planned to take place each morning, these included for example; bingo, skittles, painting and reminiscence.
Points to consider
Training is standard and adequate but no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: Staff had received adequate training to meet people's individual care needs.
Activities are basic like bingo and painting with some quiet times and no dedicated coordinator.
Per 2019 comprehensive inspection: there were times throughout the day when there was little stimulation for people other than music playing in the background.
Staffing is enough to meet needs but nothing special with no details on low agency use or high retention.
Per 2019 comprehensive inspection: Planned staffing levels were achieved. People told us there were enough staff available to meet their needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews