Working at Northfield House
Folly Lane, Stroud, GL5 1SP
Operated by Northfield Care Limited
25 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.3/10
Key Finding
"Good staff training and improving culture, but limited activities and ineffective quality checks hold it back."
Safety & Risk
7/10
✓
Improvements had been made and people had received their medicines as prescribed... People's risks had been assessed and clear guidance was available for care and nursing staff to follow.
Staff Culture
6/10
✓
Staff spoke positively about the improvements being made at Northfield House... 'Things have got so much better since [registered manager] has been in post. The culture is getting better and will improve when we have more staff.'
Staffing Levels
5/10
!
Suitable staffing levels were in place to meet the needs of people using the service. Staff told us there were enough staff to meet people's needs. Comments included: 'I think we have enough to get what's needed done' and 'It can be busy, however we do get it done. It would be good to have more time talking with the residents.'
Training & Dev
6/10
✓
Staff employed by the care home completed supervision sessions with the registered manager... Staff spoke positively about the training and support they received at Northfield House.
Management
4/10
!
The provider's quality monitoring processes had improved however had not always been effective in identifying all of the shortfalls we found during this inspection.
Programmes
3/10
✕
People did not always benefit from effective engagement and activities which reflected their needs and preferences. While the home provided some activities, we observed there were limited group activities tailored to people and their interests.
Points to consider
No real activities programme or coordinator, so days are mostly routine care with limited things to do with residents.
People did not always benefit from effective engagement and activities which reflected their needs and preferences... we observed there were limited group activities tailored to people and their interests. One person told us, 'Some nights, I sit and cry, nothing else to do.'
Managers are in place but checks and oversight miss issues like incomplete care notes.
The provider's quality monitoring processes had not been effective in identifying and addressing quality concerns. This was a breach of regulation 17
Staffing is enough to get by but relies on agency workers and can feel busy with less time for chats with residents.
The registered manager and provider were recruiting staff to continue to reduce the need for agency staff at Northfield House. While recruitment was ongoing the home was supported by consistent agency staff... 'It can be busy, however we do get it done. It would be good to have more time talking with the residents.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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