Working at Northern Counties Eventide Home Limited
36 Lancaster Road, Southport, PR8 2LE
Operated by Northern Counties Eventide Home Limited
29 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Staff love working there and feel well supported by a kind manager, but accident logs sometimes lack detail and incidents miss full investigations."
Safety & Risk
5/10
!
Care provided was safe, however, some records did not reflect concerns had always been acted upon. For example, the incident and accident log was sometimes lacking in detail.
Staff Culture
8/10
✓
Staff we spoke with, without exception, all said they loved working at Northan Counties Eventide Limited and liked the manager. Another said “We are well supported in our role.”
Staffing Levels
6/10
✓
Everyone we spoke with told us there was enough staff. One staff member said “There are enough of us, yes. We work very well as a team.”
Training & Dev
6/10
✓
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
Management
6/10
✓
Staff told us they liked working for the provider. One staff member said “The manager is lovely, so kind and supportive.”
Programmes
6/10
✓
They do amazing crafts like decorating pictures with paper and making hats. [Staff member] is so good doing things with us... jigsaw, singers, her dog come in, Church preacher, fashion show.
Points to consider
Accident logs sometimes lack detail and one unexplained bruise missed a full investigation at first.
the incident and accident log was sometimes lacking in detail. We saw a missed opportunity to investigate an unexplained bruise on a person.
Managers do not always clearly record actions taken after incidents.
Managers mostly investigated incidents thoroughly, however it was not always clear what action had been taken.
Staff get standard support and supervision but no specialist training or funded qualifications mentioned.
staff, who received effective support, supervision and development.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews