Working at Northcott House Residential Care and Nursing Home
Bury Hall Lane, Gosport, PO12 2PP
Operated by Contemplation Homes Limited
60 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff praised the visible supportive management and upbeat culture where they feel valued, although staffing delays from the big building and basic activities hold it back."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.”
Staff Culture
8/10
✓
Staff told us there was an open culture and they felt valued and respected. They spoke positively about the changes implemented by the new management team and told us they felt valued and listened to. Staff said, “Morale and the culture has improved... it feels more upbeat.”
Staffing Levels
6/10
✓
We received mixed feedback from people and relatives about staffing levels. Staff told us they felt there were enough of them on duty. For example, one staff member said, “We have enough staff. I think the problem is walking. It’s a big building and walking from place to place takes up a lot of time.”
Training & Dev
6/10
✓
Staff gave positive feedback about the training they received. Some staff commented on the accessibility of the on-line training videos and told us they found these easy to follow and gain learning from. Staff completed training both online and in person.
Management
8/10
✓
Staff spoke highly of the management team. They told us they were visible and supportive. Comments included, “They [management team] are a lot more visible. [Deputy managers] are there at every mealtime helping out, they’re amazing.”
Programmes
5/10
!
We saw people living with dementia had memory boxes... there was a trip out to a garden centre for afternoon tea... We have someone from the church who comes weekly, a local men's club comes and does singing. We have a farm day coming up.”
Points to consider
Staffing is adequate but some relatives say call bells are not always answered quickly because of the large building size.
We received mixed feedback from people and relatives about staffing levels... Although some people’s relatives told us they felt call bells were not always answered quickly enough.”
Only standard training like online modules and induction, no specialist courses or funded qualifications mentioned.
Staff gave positive feedback about the training they received. Some staff commented on the accessibility of the on-line training videos... Regular supervisions took place, although the records we looked at showed these had occurred following any incidents.”
No dedicated activities coordinator or specialist programmes, just basic trips and visitors.
We saw people living with dementia had memory boxes... there was a trip out to a garden centre... church who comes weekly, a local men's club comes and does singing.”
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews