Working at Northbrooke House
Main Road, Ryde, PO33 4DR
Operated by Island Healthcare Limited
46 bedsResidential homesRehabilitation (illness/injury)
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Supportive visible managers and a proactive safety culture create a positive trusting team, but staff get very busy at peak times like mornings."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events.
Staff Culture
7/10
✓
The management team and staff had a shared vision and culture based on listening, learning and trust. Staff felt supported to give feedback and were treated equally, free from bullying or harassment.
Staffing Levels
6/10
✓
People, family members and external professionals felt there were usually sufficient staff. Staff identified that they were often very busy especially in the morning.
Training & Dev
6/10
✓
Training was up to date and covered topics relevant to the service. A formal process was in place to support staff with regular staff meetings, supervision and appraisals.
Management
8/10
✓
Managers were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment.
Programmes
6/10
✓
There is a wide range of activities provided both in and outside the home. The activity leader appears to be very passionate about her job and has an inclusive approach.
Points to consider
Staff get very busy at peak times like mornings and evenings, even though extra help is now being added.
Staff identified that they were often very busy especially in the morning. The manager told us this had been identified and an additional staff member would be working from 7-11 am and again in the evening from 5 -10pm.
Only standard training and supervisions, no specialist courses or funded qualifications mentioned.
Training was up to date and covered topics relevant to the service. A formal process was in place to support staff with regular staff meetings, supervision and appraisals.
Activities programme has variety and a dedicated coordinator but no specialist named programmes or advanced therapeutic training for staff.
There is a wide range of activities provided both in and outside the home. The activity leader appears to be very passionate about her job and has an inclusive approach.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews