Working at Northbrook Care Home

Staff numbers are enough for safe care, but no details on staff staying long-term or using few agency workers.

There were appropriate numbers of staff on duty to support people safely. A staff member told us, 'We have enough staff here to support people safely.'

Only standard mandatory training like first aid and safeguarding, no specialist courses or funded qualifications.

Staff had completed mandatory training such as learning disabilities or autism awareness to help perform their roles effectively.

Activities include outings to parks and day centres, but no dedicated coordinator or innovative specialist programmes.

People were supported with activities. People's preferences with activities were recorded and there was a weekly activities planner... We do lots of activities, we go to day centres or we go swimming or go to the local park... ball catch or colourings.