Last updated: 10 February 2026
"A stable long-standing staff team with no agency use and supportive management, but medication records and standard training need improvement."
Medicines Administration Records (MAR) were not being used to ensure clear records were made... the registered manager who took immediate action to put MARs in place.
Staff told us they were happy working at the service and felt supported by each other and the registered manager. One staff member told us, 'We are a good team.'
A small long-standing staff team and no use of agency staff meant people received care from a regular group of staff who knew them well.
New staff received an induction... Staff received training in different ways, including face to face and online... Staff received regular supervision.
Staff told us they were happy working at the service and felt supported by each other and the registered manager. Relatives told us the Registered Manager was approachable.
People were helped to pursue their hobbies... staff supported people to explore new interests such as volunteering and work-based placements.
Only standard training and induction, no specialist courses or funded qualifications mentioned.
Staff received training in different ways, including face to face and online to ensure that they had access to information they fully understood. Staff received regular supervision and guidance.
Medication records were not fully in place until inspectors pointed it out.
Medicines Administration Records (MAR) were not being used to ensure clear records were made when people had taken their medication. We discussed this with the registered manager who took immediate action.
No dedicated activities coordinator or specialist programmes, just staff supporting hobbies and interests.
People were helped to pursue their hobbies and pastimes... People were included in all activities available within Northants Accommodation and Social Care.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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