Working at North View
Halifax Road, Todmorden, OL14 5QG
Operated by Day Opportunities Ltd
6 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Supportive management, stable staffing and a happy team make this a good workplace, although some agency use and basic training without specialist courses hold it back."
Safety & Risk
7/10
✓
Systems were in place to safeguard people from abuse... Risks to people were assessed and managed. Medicines were managed safely although some minor recording issues were noted.
Staff Culture
7/10
✓
All staff we spoke with said... they enjoyed working at North View and would be happy to have a relative use the service.
Staffing Levels
7/10
✓
The service had a stable workforce... enough staff to meet people's needs which included supporting people to go out on a frequent basis.
Training & Dev
6/10
✓
Staff received relevant training which was refreshed at regular intervals.
Management
7/10
✓
Feedback about the management team was consistently good. The registered manager was well supported by the unit manager.
Programmes
6/10
✓
People engaged in person-centred activities which included accessing the local and wider community.
Points to consider
Staff get standard training and regular supervision but no specialist courses or funded qualifications.
Staff received relevant training which was refreshed at regular intervals.
Some agency staff are used alongside the regular team.
The service had a stable workforce and people received support from the same group of staff, which included some agency workers.
Community outings like cinema trips and shopping happen regularly but there is no dedicated activities coordinator or specialist programmes.
People engaged in person-centred activities which included accessing the local and wider community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews