Working at North Park
L'Anson Street, Darlington, DL3 0SW
Operated by Barchester Healthcare Homes Limited
60 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Strong safety practices, supportive management and good training, although some feel staffing levels are not always enough and activities are basic."
Safety & Risk
8/10
✓
Accidents and incidents recorded and analysed for patterns with action taken; medicines managed safely; staff confident in safeguarding (2022).
Staff Culture
7/10
✓
Staff felt involved in developing the service, with an open door policy and positive relaxed atmosphere (2022).
Staffing Levels
5/10
!
Staffing levels were adequate with a dependency tool used but mixed feedback regarding perception of staffing levels (2022).
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff received a comprehensive programme of training, including condition specific training, Care Certificate, shadowing and regular supervision.
Management
7/10
✓
The registered manager had an open door policy and staff felt able to raise any issues or ideas outside of meetings (2022).
Programmes
6/10
✓
Per 2019 comprehensive inspection: Activities coordinator provided range of opportunities including Elvis singer, arts and crafts, exercise groups.
Points to consider
Staffing is adequate but some people think there are not always enough staff on shift.
we received mixed feedback regarding perception of staffing levels in the home
Activities are basic with an activities coordinator running arts, crafts and singers but nothing more specialist.
Per 2019: new lead activities coordinator... ran events such as having an Elvis singer, arts and craft sessions and exercise groups.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews