Working at North Lodge Care Home
47 St Peters Road, Margate, CT9 1TJ
Operated by Purelake Healthcare Limited
21 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by approachable managers and work well together in a safe environment, although activities are basic without a dedicated coordinator."
Safety & Risk
8/10
✓
Staff knew how to identify and report any safeguarding concerns they had. People's medicines were managed well, and they received their medicines as prescribed. Accidents and incidents were recorded, and action was taken to prevent them from happening again.
Staff Culture
7/10
✓
Staff felt appreciated by the management team and their colleagues. They told us they worked well together. We observed staff communicating well to ensure people got the care and support they needed.
Staffing Levels
6/10
✓
There were enough staff with the required skills and experience to meet people's needs. People told us there were always enough staff on duty to offer them the care they needed.
Training & Dev
6/10
✓
Staff had the skills they required to meet people's needs. They completed training appropriate to their role including topics specific to the needs of the people they support such as dementia and COVID-19.
Management
7/10
✓
All the staff we spoke with told us the registered manager and deputy manager were approachable and listened to any concerns or suggestions they had. They told us they felt supported by the management team at work and in their personal lives.
Programmes
5/10
!
Per 2019 comprehensive inspection: The provider offered people a range of activities... These included pampering sessions, baking, quizzes, exercise classes, and coffee mornings. People also were able to go on trips out for lunch or to go fishing.
Points to consider
No dedicated activities coordinator or specialist programmes, so the role involves basic quizzes, baking and trips alongside routine care.
Per 2019 comprehensive inspection: offered pampering sessions, baking, quizzes, exercise classes, coffee mornings, trips out.
Staffing is adequate with enough people on shift, but no details on low agency use or strong team stability.
There were enough staff with the required skills and experience to meet people's needs.
Only standard training like dementia awareness and moving people, no funded qualifications or career development.
They completed training appropriate to their role including topics specific to the needs of the people they support such as dementia and COVID-19.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews