Working at North Lincolnshire Council Home First Residential
42 De Lacy Way, Scunthorpe, DN15 9XS
Operated by North Lincolnshire Council
30 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Staff feel valued in an open culture with good training, activities and staffing levels, but inconsistent audits missed medication record issues."
Safety & Risk
6/10
✓
Not all Medication Administration Records (MARs) had been written in accordance with the provider's policy; several had only one staff signature.
Staff Culture
6/10
✓
The registered manager led by example and promoted an open, honest and inclusive culture. Staff told us the registered manager was honest, acknowledged and then sorted problems.
Staffing Levels
6/10
✓
Staffing levels were appropriate to meet people's needs in a timely way.
Training & Dev
6/10
✓
Staff completed an induction and received refresher training. Learning and best practice was embedded through supervision and appraisals.
Management
4/10
!
Audits were completed but had not identified or addressed all shortfalls in quality. Policies were in place but not always followed.
Programmes
6/10
✓
Activities included using the computer, baking, exercise classes, crafts and participating in special events including buffets for royal weddings, religious festivals and Pride.
Points to consider
The manager's quality checks were inconsistent and missed issues like single signatures on medication sheets.
Audits were completed; however, they were inconsistent and did not always identify shortfalls in quality or confirm when problems had been resolved.
Staff numbers are enough to meet needs safely but no info on team stability or agency use.
Staffing levels were appropriate to meet people's needs in a timely way.
Only basic induction, refresher training and supervisions with no specialist courses or qualifications funded.
Staff completed an induction and received refresher training. Learning and best practice was embedded through supervision and appraisals which also helped identify further training needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews