Last updated: 9 February 2026
"Staff feel listened to by approachable managers in a welcoming culture with strong safety, but short staffing and basic activities are concerns."
Per 2019 comprehensive inspection: The service had effective safeguarding systems in place and all staff spoken with had a good understanding of what to do to make sure people were protected from harm. Accidents and incidents were recorded and evaluated for any recurring themes.
Per 2019 comprehensive inspection: There was a welcoming atmosphere in the home... Staff told us they felt listened to... Everyone we spoke with gave positive feedback about the leadership and management.
Per 2019 comprehensive inspection: We received mixed views when we asked people if staff were always available to support them. One said, 'Been a bit short staffed lately due to people going on holiday'.
Per 2019 comprehensive inspection: Staff completed an induction before they started working at the home. They continued to receive training to meet people's needs. Staff received regular supervision.
Per 2019 comprehensive inspection: Staff told us they felt listened to and described the registered manager as 'approachable'. One member of staff said, 'I never feel like there is a closed door'.
Per 2019 comprehensive inspection: There was a range of activities for people to access. A communal area of the service displayed information about activities, which people could participate in.
Staffing levels are adequate but sometimes short when people go on holiday.
One said, 'Been a bit short staffed lately due to people going on holiday'.
Just a basic range of activities with no dedicated coordinator or special programmes to make the job more varied.
There was a range of activities for people to access. A communal area of the service displayed information about activities, which people could participate in.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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