Working at Normanton Lodge
14 Normanton Avenue, Bognor Regis, PO21 2TX
Operated by Normanton Lodge Care Limited
26 bedsResidential homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.8/10
Key Finding
"Strong staff retention, positive culture and approachable management, although some recruitment files lack paperwork."
Safety & Risk
8/10
✓
Risks to people were assessed and regularly reviewed. Risk assessments were personalised, detailed... Accidents and incidents were recorded and analysed... lessons were learnt. Medicines were managed, administered and stored safely.
Staff Culture
8/10
✓
Staff were positive about working at Normanton Lodge... 'I love it here. Everyone gets on so well, we always work together. [Registered manager] and [deputy manager] are both great, their door is always open.'
Staffing Levels
8/10
✓
Staffing seems to be really stable; seems to be the same faces but I don't think they generally use agency. There is hardly any turnover; for me it's reassuring. There were enough staff on duty... staff... did not appear rushed.
Training & Dev
/10
✕
Management
7/10
✓
Staff spoke positively about the management of the home and how approachable they were. One staff member told us, 'If I was concerned, I would go straight to [registered manager]. They follow everything up and address things quickly.'
Programmes
/10
✕
Points to consider
Hiring records are safe but some files miss paperwork, and the manager is working to make them more detailed.
Staff were recruited safely, however some of the recruitment files had documentation missing... The registered manager told us that they had been working on improving the recruitment files to make them more detailed and robust, this was work in progress.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews