Last updated: 9 February 2026
"Staff feel supported with enough staffing and safe risk management, but no registered manager and ineffective quality checks are major concerns."
Risks to people were safely assessed and managed. Medicines were managed safely. Allegations of abuse were taken seriously and fully investigated.
Staff told us they felt supported and received regular supervisions. The atmosphere at the home was relaxed and friendly.
There were enough staff to meet the needs of people living at the home. Staff told us, 'There's enough staff, we all work together and support each other.'
Per 2019 comprehensive inspection: Staff received mandatory training plus catheter, dementia, first aid, fire marshal, moving and handling, infection control.
The service did not have a manager registered with the CQC. Quality assurance systems were not effective in identifying concerns.
Per 2019 comprehensive inspection: People enjoyed activities like exercise, music, cards, entertainers, trips, with activity staff providing one-to-one sessions.
No permanent manager registered with the regulator, and quality checks missed problems like missing records on cleaning and equipment.
The service did not have a manager registered with the CQC. Quality assurance systems were not effective in identifying concerns.
Only basic activities like music, games, and one-to-one chats, no specialist programmes or coordinator mentioned to make the role more varied.
Per 2019 comprehensive inspection: People told us there were several activities... exercise, trips, music... I enjoy cards and music.
Staffing levels are adequate with enough staff to avoid rushing, but no details on stable team or low agency use for manageable workloads.
There were enough staff to meet the needs of people living at the home. We observed that staff were able to spend time talking to people and did not appear rushed.
AI Generated
Last inspected: October 2021
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp