Working at Normanhurst Care Home
De La Warr Parade, Bexhill On Sea, TN40 1LB
Operated by Mr David Lewis & Mrs Rohan Hebbes
75 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Family-like culture and supportive management with good training, although staffing lacks retention and activities are basic."
Safety & Risk
7/10
✓
Per 2021: Assured on infection prevention, PPE use, testing, social distancing; minor waste bin issue addressed immediately. Per 2018: Staff understood safeguarding, risk assessments in place, medicines safe.
Staff Culture
8/10
✓
Per 2018: Staff said 'We are like a family, we all work together'; enjoyed working there, involved in decisions, open communication.
Staffing Levels
6/10
✓
Per 2018: 'There were enough staff working at the home to meet people's needs'; staff had time to chat and spend time with residents.
Training & Dev
7/10
✓
Per 2018: Staff completed induction and care certificate, supported to level 2, 3 or 5 qualifications, regular one-to-one supervision and observed practice.
Management
7/10
✓
Per 2018: Registered manager approachable and available, joins activities, staff said 'the manager is very supportive if we have any problems, not just work' with regular team meetings.
Programmes
6/10
✓
Per 2018: Dedicated activity manager organised varied programme of bingo, arts and crafts, chair exercises, trips, quizzes, community visits including school pen pals.
Points to consider
Staffing levels are adequate with enough staff on duty, but no mention of low agency use or long team stability.
Per 2018: 'There were enough staff working at the home to meet people's needs.'
Activities offer variety through a coordinator like bingo and trips, but no specialist programmes or innovative approaches.
Per 2018: 'The activity manager organised a range of activities that were planned around what people wanted to do... bingo, arts and crafts, chair exercises and trips out.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews