Working at Norfolk Road
2-10 Norfolk Road, Sheffield, S2 2SX
Operated by Together for Mental Wellbeing
11 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Approachable leadership, strong safety practices and good training, although basic staffing without strong staff retention and activities lacking a coordinator hold it back."
Safety & Risk
8/10
✓
Staff understood... safeguarding... confident concerns taken seriously... comprehensive risk assessments... medicines stored safely... MARs completed appropriately... regular audits.
Staff Culture
7/10
✓
Staff told us the service was well-led... monthly staff meetings... time to discuss any other business... staff felt supported by approachable manager.
Staffing Levels
6/10
✓
People and staff told us there were enough staff employed to meet people's care and support needs in a timely way.
Training & Dev
7/10
✓
Staff received appropriate training and support... induction... Care Certificate... regular supervisions and appraisals... supported to undertake additional training... two members of staff had undertaken a three day training course on supporting people with personality disorders.
Management
7/10
✓
Staff told us the service was well-led. Comments included, '[Name of registered manager] is very approachable. I wouldn't think twice about asking her [for support]', '[Name of registered manager] is a good manager. She is not scared to muck in. We [staff] all respect her.'
Programmes
6/10
✓
The service provided meaningful activities... quiz nights, trips out to parks and karaoke evenings... 'I love baking, the staff support me.'
Points to consider
Staffing levels meet basic needs but no details on low staff turnover or avoiding agency workers.
There were enough staff available to ensure people's care and support needs were met.
Activities are regular like quizzes, trips and baking help but no activities coordinator or special programmes.
We saw activities such as, quiz nights, trips out to parks and karaoke evenings were advertised in the bungalows.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews