Last updated: 9 February 2026
"Supportive management and a family culture, but a lack of staff retention details and no dedicated activities coordinator hold it back."
Staff were trained to recognise potential risks and signs of abuse. Risks to people's safety and wellbeing were assessed and reviewed by the registered manager.
The registered manager fostered a culture of acceptance and respect. Feedback showed a 'family' approach to care and support was embedded within the service.
There were enough staff to meet people's needs and keep them safe.
Staff had access to additional training to support them in their role. Staff told us they had completed specific training courses to meet the needs of the people receiving care.
Staff spoke very positively about the registered manager. One staff member said, 'They [registered manager], are wonderful; very approachable and if there is anything we need or any concerns, they are very supportive.'
People were offered a range of activities and opportunities to socialise by staff.
Staffing is safe and enough for needs, but no details on low agency use or long-term staff retention.
There were enough staff to meet people's needs and keep them safe.
Varied activities like seasonal events and socialising are offered, but no dedicated coordinator or specialist programmes.
People were offered a range of activities and opportunities to socialise by staff.
AI Generated
Last inspected: September 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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