Working at Norcott Lodge
75 Leeds Road, Liversedge, WF15 6JA
Operated by Short Ground Limited
9 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by approachable management with good training and team culture, but COVID-related staffing shortages and infection control concerns held it back."
Safety & Risk
6/10
✓
We were somewhat assured that the provider was using PPE effectively and safely; promoting safety through the layout and hygiene practices; making sure infection outbreaks can be effectively prevented or managed. (2022 targeted inspection)
Staff Culture
8/10
✓
Staff told us they felt supported by the management team and the team communicated regularly and effectively. People, relatives and staff had confidence in the leadership. Per 2018 comprehensive inspection.
Staffing Levels
6/10
✓
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. (2022 targeted inspection)
Training & Dev
7/10
✓
Staff had received the training they required... autism training, mental health training, MAPA training... receiving regular supervisions. Per 2018 comprehensive inspection.
Management
7/10
✓
Relatives and staff were positive about the management... staff told us, 'feel listened to, management are approachable... supported by manager, very supportive.' Per 2018 comprehensive inspection.
Programmes
6/10
✓
People were supported to plan their daily activities... attend 'Project' for accredited education, voluntary job, visit shops, cafés, parks, churches and temples, sensory room. Per 2018 comprehensive inspection.
Points to consider
Staffing was adequate but COVID caused staff shortages that needed special measures to manage.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
No activities coordinator or specialist programmes, so the role mixes personal care with basic outings and community visits.
People were supported to plan their daily activities in an activity planner... attend 'Project' where they could achieve an accredited education... visit local amenities such as shops, cafés, parks, churches and temples. Per 2018 comprehensive inspection.
Some concerns over infection control like PPE use and cleaning that weren't fully assured.
We were somewhat assured that the provider was using PPE effectively and safely. We were somewhat assured that the provider was promoting safety through the layout and hygiene practices of the premises.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews