Working at Norbury Court
Devon Road, Sheffield, S4 7AJ
Operated by Roseberry Care Centres (Yorkshire) Limited
60 bedsNursing homes
Workplace Score
3.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.0/10
Key Finding
"Staff feel more supported with improving morale, but unstable leadership from interim managers and few activities hold it back."
Safety & Risk
3/10
✕
Ongoing issues including some notifications of incidents including safeguarding concerns had not always been reported; gaps in repositioning records, medicines assessments missing, PPE stocks low.
Staff Culture
4/10
!
Staff reported improvements and more support but recurrent changes to the senior team was affecting team morale: 'We have gone round in circles. All managers want things done differently. There has been no consistency.'
Staffing Levels
3/10
✕
Mixed feedback from relatives: 'Always seem plenty of staff about' but also 'There’s not enough [staff] to go round'; gaps in recruitment checks and induction records noted.
Training & Dev
3/10
✕
Some staff training had not been completed in line with the providers training policy; staff were not receiving supervision in line with the provider policy with records for supervision for staff for the second half of 2024 missing.
Management
2/10
✕
The provider was in the process of recruiting a new manager following further changes within the senior team; relatives said 'They [the provider] never have a manager, it’s always an interim manager.'
Programmes
2/10
✕
People and relatives said they would like more activities: 'The activities could be better' and 'There’s not a lot of activities'; no designated room for activities.
Points to consider
No permanent manager in place, always using interim managers so leadership feels unstable.
The provider was in the process of recruiting a new manager following further changes within the senior team. One relative told us, 'They [the provider] never have a manager, it’s always an interim manager.'
Staffing levels get mixed reviews from relatives, sometimes not enough staff to go round properly.
We received mixed feedback about staffing levels. One relative told us, 'Always seem plenty of staff about.' Another told us, 'I think it’s just the lack of staff. There’s not enough [staff] to go round.'
Some staff training and supervisions are behind schedule, not fully up to date yet.
Some staff training had not been completed in line with the providers training policy. Staff were not receiving supervision in line with the provider policy with records for supervision for staff for the second half of 2024 missing.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2025
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews