Last updated: 9 February 2026
"Supportive management and a welcoming culture where staff enjoy work, but limited activities programme and training gaps hold it back."
People received care and support from staff who understood their safeguarding responsibilities.
Staff told us they enjoyed coming to work at the service and the atmosphere and culture was good and welcoming.
There were enough staff at the service to provide support on the day of the inspection.
Staff were trained and supported on a regular basis to ensure people received effective care.
Staff told us the registered manager was supportive and that they could approach them at any time to discuss their role and the people they supported.
Records showed people attended activities of their choice which they enjoyed.
No activities coordinator or regular programme with variety, so the job is mostly routine personal care with basic outings.
Records showed people attended activities of their choice which they enjoyed.
Staff numbers are adequate but nothing special, just enough on inspection day with no word on easy workloads.
There were enough staff at the service to provide support on the day of the inspection.
Training is basic with gaps, like one worker not knowing rules about restricting someone's freedom legally.
One member of staff was not sure what a deprivation of liberty safeguard (DoLS) was and whether anyone at the service had one.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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