Working at Noble Grange

The provider had effective safeguarding systems... People received their medicines as prescribed. The providers robust systems... A recent external pharmacy audit awarded the service 100%... Each person had a detailed 'Positive Behaviour Support' care plan.

The provider promoted a genuine open culture where lessons were learned when things went wrong. Staff spoke positively about the leadership at the home. One staff member told us, 'They [managers] are really nice to work for. They always pitch in and are inclusive.'

There were enough staff to keep people safe. Staff rotas were designed around the individual needs of the people at the home... One staff member told us, 'The numbers of staff on shift means we can do a lot with people.'

Staff told us they were supported by the registered manager who always listened and acted on any concern. Staff spoke positively about the leadership, 'They [managers] are really nice to work for. They always pitch in and are inclusive.'