Working at No 66 - High View Care Services
66 Plaistow Lane, Bromley, BR1 3JE
Operated by High View Care Services Limited
11 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Supportive leadership and strong safety practices with good teamwork and training, although staffing sometimes feels stretched and activities lack specialist programmes."
Safety & Risk
8/10
✓
Staff had up to date safeguarding training and clear understanding... Risks assessed... Medicines managed safely with audits... systems for monitoring incidents.
Staff Culture
7/10
✓
Staff enjoyed working at the service and said they received good support from the registered manager... 'Teamwork is very good; the staff are nice, and the registered manager is very helpful and supportive.'
Staffing Levels
6/10
✓
We observed that staffing levels at the service were meeting people's needs... 'there are plenty of staff here all the time.'
Training & Dev
7/10
✓
Training records confirmed that staff had completed training relevant to people's needs including understanding brain injury... staff received regular supervision from the registered manager.
Management
8/10
✓
Staff spoke positively about the leadership provided by the registered manager. They told us management support was always available... 'the registered manager is very helpful and supportive.'
Programmes
6/10
✓
People had individual activity checklists including church group, gym, art sessions, pool table, minibus outings, community facilities like swimming pool and cafes.
Points to consider
Staffing meets needs but no details on low staff turnover or avoiding agency workers, so workloads might sometimes feel stretched.
We observed that staffing levels at the service were meeting people's needs. One person told us, 'I feel safe because there are plenty of staff here all the time.'
Activities offer variety like art, gym and outings but lack specialist programmes or creative innovations to make shifts more engaging.
People had individual activity checklists. These included... church group... gym... art sessions, a pool table... minibus... local community facilities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews