Working at No 11&12 Third Row
11 & 12 Third Row, Morpeth, NE61 5SB
Operated by Mr J & Mrs D Cole
4 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.5/10
Key Finding
"A warm culture, good training and safe medicines management shine through, but managers not reporting key events to regulators and thin weekend staffing drag it down."
Safety & Risk
7/10
✓
Medicines were managed safely and appropriately. People were protected from harm and their safety safeguarded.
Staff Culture
6/10
✓
"The lads (people) are a pleasure to work with. Half the time it doesn't feel like work but like you are visiting them in their own home."
Staffing Levels
5/10
!
Staff told us there were sufficient numbers of staff on duty to care for people, although there was only one staff member on at weekends and during the night.
Training & Dev
6/10
✓
Staff had received training appropriate to the support they were providing.
Management
4/10
!
The provider had not always notified CQC of instances that they are legally required to do so.
Programmes
5/10
!
Per 2018 comprehensive inspection: People had access to a range of activities depending on their interests such as cinema, theatre, walking, artist visits, music area and community coffee mornings.
Points to consider
Owners did not report some required events to the regulator, so oversight has gaps that affect reliability.
The provider had not always notified CQC of instances that they are legally required to do so.
Only one carer on at weekends and nights, so you might get stretched if people want community outings.
there was only one staff member on at weekends and during the night. We recommend the provider review weekend staffing levels to support people accessing the community.
No activities coordinator or special programmes, so the job is mostly routine care with basic outings.
Per 2018 comprehensive inspection: People had access to a range of activities in keeping with their individual hobbies and interests.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews