Last updated: 10 February 2026
"Approachable managers, sufficient staffing, and positive culture, but outdated infection risk plans and missing staff COVID testing create safety gaps."
2022: 'people's individual risk assessments about how to mitigate the risk of COVID 19 were last updated on 14 January 2021 and did not reflect present risks'; 'did not have evidence that staff had completed their required covid testing'.
Per 2018 inspection: positive relationships observed with friendly banter; staff know people well; relatives say loved one happy and always returns happily.
Per 2018 inspection: 'There were sufficient numbers of suitably trained staff on duty'; rotas devised around people's allocated hours and activities.
Per 2018 inspection: 'Staff told us they received training appropriate to their roles... We saw the training matrix'; 2022: staff received IPC and PPE training.
Per 2018 inspection: 'He (registered manager) is always around and approachable'; open-door policy observed, staff and people spoke with managers throughout the day.
Per 2018 inspection: people go to farm, supermarket job, seaside, taster days; daily activity board shows staff support for each person's activities.
Outdated plans for managing COVID risks when people leave the home and no proof of staff COVID testing mean infection safety checks had gaps.
people's individual risk assessments about how to mitigate the risk of COVID 19 were last updated on 14 January 2021 and did not reflect present risks. At the time of the inspection, the home did not have evidence that staff had completed their required covid testing.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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