Working at Nightingales Residential Care Home

Recruitment misses key checks like criminal records and job histories for some staff.

We identified criminal record checks and appropriate references were not in place for one staff member. Full employment histories were not in place for each person, gaps in employment had not been identified or explored.

Safety risks like poor medication handling and incomplete checks for pressure sores make the job riskier.

Medicines were not always managed safely... Care plans informed staff if people required regular position changes... These had not been completed and there was no information in daily notes to show people’s pressure areas and skin integrity had been checked.

Only basic group activities with no individual ones, so the role is mostly routine personal care.

Whilst activities were provided each day, these were group activities. They had not been developed to reflect people’s individual interests... There was a lack of opportunity throughout the day.