Last updated: 9 February 2026
"Staff feel happy and supported with approachable management and good safety, but basic activities without a coordinator hold it back."
2022: assured on infection prevention, PPE use, testing, vaccination. Per 2019: safeguarding training, medicines stored and administered safely, incidents audited with actions and learning.
Per 2019: staff said 'happy place to work', 'I'm happy here', 'good support', 'really good bunch of staff'; open communication with management.
2022: proactively secured sufficient staff during COVID for continuity of care. Per 2019: staff said 'There's plenty of us, we are not too rushed. We have enough time'.
Per 2019: staff training up to date with mandatory topics, dementia care, Care Certificate induction, regular supervisions; staff said 'training is good'.
Per 2019 comprehensive inspection: registered manager had 'open door' approach, approachable, spent time with people, staff said management listens to concerns.
Per 2019: 'People had a range of activities they could be involved in... They said they, "Liked the quiz"'; no coordinator or structured programme mentioned.
No activities coordinator or regular programme, just basic quizzes sometimes, so most shifts are routine personal care.
Per 2019 comprehensive inspection: People had a range of activities they could be involved in to allow them to lead as full a life as possible. They said they, 'Liked the quiz'.
Training covers standard mandatory topics and dementia basics, but no funded qualifications or career development paths.
Per 2019 comprehensive inspection: Staff received regular training in topics including, person-centred care, mental capacity and moving and handling... training in the care of people with dementia.
Staffing is adequate and not rushed, but no details on team stability or agency worker use.
Per 2019 comprehensive inspection: Staff told us 'There's plenty of us, we are not too rushed. We have enough time.'
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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