Working at Nightingale House
117A London Road, Derby, DE1 2QS
Operated by Progress Adult Living Services Ltd
12 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Robust training, supportive culture and excellent medicines safety, although staff turnover is only improving and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Best practice guidance in the management of medicines was consistently followed. Records showed there were regular audits carried out on the way people's medicines were managed.
Staff Culture
7/10
✓
Staff told us they felt well supported with regular supervisions and training.
Staffing Levels
6/10
✓
The service had enough appropriately skilled staff to meet people's needs and keep them safe.
Training & Dev
7/10
✓
Staff training was robust and included mandatory training in all key areas such as moving and handling, infection control and safeguarding. Staff told us the training was good.
Management
7/10
✓
The registered manager promoted a positive culture and encouraged feedback regarding all aspects of care and support.
Programmes
6/10
✓
We observed staff interacting with people throughout the day in the sensory garden, they were enjoying different activities. Staff found other ways to engage and facilitate different activities.
Points to consider
Staff numbers are enough to keep people safe using dependency assessments, but staff turnover is only improving, not fully stable yet.
Staff turnover was improving, which supported people to receive consistent care from staff who knew them well.
There are some varied activities like sensory garden time and tablet training, but no dedicated activities coordinator or specialist programmes.
We observed staff interacting with people throughout the day in the sensory garden, they were enjoying different activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews