Working at Nightingale Hall
7 Seagrim Crescent, Richmond, DL10 4UB
Operated by Wellburn Care Homes Limited
42 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by an approachable manager with excellent safety practices, although uncertainty over staff retention and limited career progression hold it back."
Safety & Risk
8/10
✓
2021 targeted inspection: Assured on all IPC including PPE use, visitor controls with tests and pods, cleaning, testing, social distancing, outbreak management.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff 'felt supported and valued'; 'morale has improved'; 'welcoming and friendly atmosphere'; good communication.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'Staffing levels were sufficient to meet people's needs'; staff not rushed, relatives said 'plenty of staff around'.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Training matrix for mandatory and specialist topics like dementia care, infection control; regular supervision; staff said 'useful and relevant'.
Management
7/10
✓
Per 2018 comprehensive inspection: People and staff told us the registered manager was approachable, felt supported, and 'leads from the front'.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Activities coordinator, sensory activities with external provider, nursery visits, mini-bus outings, church links.
Points to consider
Staff numbers are enough to do the job without rushing, but no word on staff sticking around long-term or using agency temps.
Per 2018 comprehensive inspection: 'There were sufficient staff to keep people safe and meet their needs.'
Decent training on basics and dementia, but no funded qualifications or ways to move up in your career.
Per 2018 comprehensive inspection: 'Staff had received training... including... dementia care, safeguarding and person-centred care.'
Varied activities like outings and school visits with a coordinator, but no special therapy programmes to make days more interesting.
Per 2018 comprehensive inspection: 'The registered manager was committed to ensuring activities were meaningful... links with... organisation providing sensory activities... children from a local nursery school.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews