Working at Nightingale Group ltd. Trentham Care Centre
Longton Road, Stoke On Trent, ST4 8FF
Operated by Nightingale Group Limited
155 bedsNursing homes
Workplace Score
4.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.4/10
Key Finding
"Enough staff and a supportive team culture, but no registered manager and unsafe medicines practices are major concerns."
Safety & Risk
3/10
✕
People did not receive their medicines safely. Not all staff members followed best practice when administering medicines and not all medicine errors were reported in line with the providers procedures.
Staff Culture
6/10
✓
Staff gave us positive feedback about the changes to the management team. One staff member said they felt supported in their role, there was a great team of staff and everyone was willing to provide help or advice if it was needed.
Staffing Levels
6/10
✓
People were supported by enough suitably qualified and experienced staff to meet their needs in a timely way.
Training & Dev
4/10
!
Staff were not fully aware about how to use the electronic medication recording system, which put people at risk of harm from poor medicine administration and practice.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post.
Programmes
3/10
✕
Activities which should occur during this time did not always happen. For example, one person should have been supported by staff to do a cooking activity. The staff member updated the person's records to state this had happened when it had not.
Points to consider
No permanent manager in post, so leadership oversight is weak and inconsistent.
At the time of our inspection there was not a registered manager in post.
Unsafe medication storage, poor giving techniques, and errors not always reported.
Medicines were not always safely stored. A medication trolley was left unlocked and unattended... not all medicine errors were reported in line with the providers procedures.
Training gaps mean staff unsure on medication systems and best practices.
Staff were not fully aware about how to use the electronic medication recording system... Not all staff members followed best practice when administering medicines.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
!
Requires improvement
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews