Working at Nightingale Care and Nursing Home
234 Caxton Street, Derby, DE23 1RJ
Operated by Agincare Homes (North) Limited
59 bedsNursing homes
Workplace Score
4.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.2/10
Key Finding
"Staff feel supported by fair leaders with enough trained staff, but no permanent manager, no activities and medicines issues hold it back."
Safety & Risk
3/10
✕
Medicines were not always managed safely. People’s prescribed medicines were not always in stock. PRN protocols for as required medicines were not always in place... Staff and leaders did not take effective of prompt action to mitigate risks to people... We observed that some areas of the service were not clean.
Staff Culture
6/10
✓
All staff fed back positively about the leadership of the home and felt leaders were fair and approachable. Staff felt many of the service improvements were due to the new management... Staff reflected on changes... more organisational structure meaning staff understood their roles and responsibilities much better.
Staffing Levels
5/10
!
evidence highlighted that there were enough staff deployed and staff had received suitable training to support people safely... During the on-site visit, there appeared to be adequate staffing available... Some relatives however, felt that at times there does not appear to be enough staff to cover communal areas.
Training & Dev
5/10
!
People were being cared for by staff who had appropriate training to support them effectively... Staff confirmed they had received training, but additional training had been requested such as with the electronic care records system.
Management
2/10
✕
The service did not have a Registered Manager in post, and this was undergoing recruitment processes. An interim manager was in post... ongoing breach of Regulation 17 (Good governance).
Programmes
2/10
✕
Per 2023 comprehensive inspection: People had little stimulation... 'There's nothing to do, don't do anything all day' (no activities mentioned in 2024 report).
Points to consider
No permanent manager in place, so leadership feels unstable with ongoing governance problems.
The service did not have a Registered Manager in post... ongoing breach of Regulation 17 (Good governance).
No activities programme or coordinator, so the role is mostly routine personal care.
Per 2023 comprehensive inspection: People had little stimulation... 'There's nothing to do, don't do anything all day' (no activities mentioned in 2024 report).
Medication records incomplete and stock issues mean more risk when giving meds.
Medicines were not always managed safely. People’s prescribed medicines were not always in stock. PRN protocols... not always in place or provide sufficient guidance... Staff did not always complete as and when required medication records.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2024
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews