Last updated: 10 February 2026
"A friendly team culture with good training and approachable management, but staffing lacks stability and activities miss dedicated coordination."
Staff confidently followed safeguarding procedures, knew how to raise concerns, and trusted the registered manager to act promptly and appropriately. All incidents were recorded on the electronic governance system, reviewed, and audited to identify trends and improvements.
A member of staff said, “The team is amazing. I enjoy every day. I love Nightingale, the people and the staff team.’’ Another staff commented, “Nightingale is homely and friendly. Everyone has people’s best interest at heart. We all work together.’’
Staffing levels were sufficient to meet people’s needs safely. People received 1-to-1 or 2-to-1 support, allowing them to make choices about their daily activities.
Staff received training in areas such as learning disabilities, autism, epilepsy, life support, safety interventions, and positive behavioural support. Regular supervision, appraisals, and a structured induction helped staff maintain the skills and confidence needed.
Staff said the management team was approachable, visible, and involved them in discussions about supporting people. Managers were capable, understood their responsibilities, and acted to make improvements when needed.
Activities ranged from local outings, holidays, and cinema trips to hobbies like colouring, gardening, and sports. Activity calendars reflected people’s preferences, including both group and individual options.
Staffing levels are enough to keep things safe with one-to-one support, but nothing extra like super low turnover or no agency staff mentioned.
Staffing levels were sufficient to meet people’s needs safely.
Activities are regular with outings and hobbies like gardening, but no special coordinator or innovative programmes to make the job more varied.
Activities ranged from local outings, holidays, and cinema trips to hobbies like colouring, gardening, and sports.
AI Generated
Last inspected: November 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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