Working at Nicholas House Care Home
11 Church Street, Doncaster, DN9 2HY
Operated by Isle Care (Axholme) Ltd
40 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Supportive management, positive culture and good training, but staffing rotas not always matching residents' needs."
Safety & Risk
6/10
✓
Per 2021 comprehensive inspection: Good systems were in place to protect people from abuse. Staff were aware of the signs of abuse and how to report safeguarding concerns... risk assessments were completed.
Staff Culture
7/10
✓
People and staff were positive about their experiences with the service. Staff told us, 'We do not rush, we have a duty of care to our resident's.'
Staffing Levels
5/10
!
The provider had a system in place to identify people's needs and what staff they would require to meet those needs. However, this was not always reflected and recorded in staffing rota's.
Training & Dev
6/10
✓
Per 2021 comprehensive inspection: Staff were suitably inducted, trained and supported... staff training was up to date and staff now had their competency checked thoroughly.
Management
6/10
✓
Per 2021 comprehensive inspection: People, relatives and staff spoke positively about the registered manager and felt able to raise concerns and were confident that these would be addressed.
Programmes
6/10
✓
Per 2021 comprehensive inspection: The activities coordinator ensured people had access to stimulating activities... wide range of opportunities for people to engage in activities and follow hobbies and interests.
Points to consider
Staff rotas do not always match the planned numbers based on residents' needs, so shifts could sometimes feel stretched.
this was not always reflected and recorded in staffing rota's. The provider gave assurances this would be addressed immediately.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews