Working at Next Steps Monton
69 Monton Street, Manchester, M14 4LS
Operated by Next Steps Mental Healthcare LTD
6 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel well supported by management with good training and excellent safety, but agency staff use and basic activities hold it back."
Safety & Risk
8/10
✓
Oct 2020 targeted inspection: Assured provider managed infection prevention and control safely during pandemic; per Feb 2020: 'Risks are excellently managed and whenever there is an issue we are informed as soon as possible.'
Staff Culture
7/10
✓
Per Feb 2020 comprehensive inspection: Staff said they felt fully involved in the service and were well supported by the management team. Regular team meeting days were held, as well as debrief sessions.
Staffing Levels
6/10
✓
Per Feb 2020 comprehensive inspection: Staff told us there were enough staff on duty, with more staff working on the days people had planned activities and needed more support.
Training & Dev
7/10
✓
Per Feb 2020 comprehensive inspection: Staff received the training they required to carry out their role. The nominated individual and registered manager provided specific training for people's mental health needs at company conference days and team meetings.
Management
7/10
✓
Per Feb 2020 comprehensive inspection: Staff told us they were well supported by the management team and colleagues. A member of staff told us, 'I like it here; the company treat staff well, so you feel like you want to stay.'
Programmes
6/10
✓
Per Feb 2020 comprehensive inspection: Each person agreed a weekly activities planner. One person said, 'I have my weekly planner and go swimming, to Trinity House (community group) and to the cinema.'
Points to consider
Staffing is enough for daily needs and extra for outings, but no mention of low staff turnover or no agency workers.
Per Feb 2020 comprehensive inspection: Staff told us there were enough staff on duty, with more staff working on the days people had planned activities and needed more support.
Activities follow weekly planners with community trips, but nothing like specialist therapy or a dedicated activities person.
Per Feb 2020 comprehensive inspection: Each person agreed a weekly activities planner. One person said, 'I have my weekly planner and go swimming, to Trinity House (community group) and to the cinema.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews