Working at Next Steps Mental Health Levensulme
1055 Stockport Road, Manchester, M19 2TF
Operated by Next Steps Mental Healthcare LTD
5 bedsNursing homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff enjoy supportive management, a strong team dynamic and good training, but activities lack a dedicated coordinator and some as-needed medicines protocols need more detail."
Safety & Risk
6/10
✓
People received their medicines as prescribed. Protocols for when medicines prescribed as 'when required' should be administered needed more detail.
Staff Culture
8/10
✓
Staff told us they enjoyed working at the service and felt well supported by the management team. One staff member said, 'It's a small company and they're keen to maintain the team and support the staff. There's a good team dynamic, we all support each other.'
Staffing Levels
6/10
✓
There were sufficient staff on duty to meet people's assessed needs. A Registered Mental Health nurse (RMN) was on duty at all times.
Training & Dev
7/10
✓
Staff received the training they needed to fulfil their role. Training courses were used alongside micro-teach sessions within supervisions and team days to discuss the support strategies being used.
Management
7/10
✓
Staff said they enjoyed working at the service and felt the management team were supportive and approachable.
Programmes
5/10
!
Each person had an activity care plan in place which identified things the person wanted to do. People were supported to participate in activities within their local community and to complete meaningful tasks within the home.
Points to consider
No dedicated activities coordinator or specialist programmes, so the role mostly involves routine care with basic outings and home tasks.
People were supported to participate in activities within their local community and to complete meaningful tasks within the home.
Some as-needed medication instructions lacked enough detail on spotting the signs someone needed it.
Protocols for when medicines prescribed as 'when required' should be administered needed more detail.
Staffing levels are adequate with a nurse always on duty, but no details on low agency use or long team stability.
There were sufficient staff on duty to meet people's assessed needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews